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Showing posts with label Microsoft Support. Show all posts
Showing posts with label Microsoft Support. Show all posts

Monday, 15 December 2008

RED HERRING AWARDS IYOGI FOR THE 2008 RED HERRING ASIA AMERICA 100

Posted on 05:04 by Unknown

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

iYogi Contact

Vishal Dhar

President Marketing, iYogi Inc.

Phone: 212 229 0901

Email: vishal@iyogi.net
Read More
Posted in 24*7 Technical Supports, Computer Repair, Computer Support, Microsoft Help, Microsoft Support, Tech Support, Technical Support | No comments

Wednesday, 8 October 2008

"Access Denied" error when trying to install SP2

Posted on 00:44 by Unknown
I am going to discuss about Windows XP installation error. While installing SP 2 you received an error stating "Access is denied". The install then stops and is rolled back.

The following three approaches to be tried in order have been suggested by MS. Note that you should be trying the install from and Admin acount:

1. Try using a different Admin acount.

2. Use an Admin account and install from Safe mode.

3. Use SubInAcl. The following is from an MS representative. It assumes that you have installed your system on C:\ so that subinacl is installed at C:\Program Files\Windows Resource Kits\Tools. Adjust this if you've installed XP in a different partition.


While installing SP 2 you received an error stating "Access is denied". The install then stops and is rolled back.

The following three approaches to be tried in order have been suggested by MS. Note that you should be trying the install from and Admin acount:

1. Try using a different Admin acount.

2. Use an Admin account and install from Safe mode.

3. Use SubInAcl. The following is from an MS representative. It assumes that you have installed your system on C:\ so that subinacl is installed at C:\Program Files\Windows Resource Kits\Tools. Adjust this if you've Windows installed XP in a different partition or get computer help and support


Quote:
1. Download and install subinacl from:

https://exchange.iyogi.net/owa/redir.aspx?C=4933ea2426364c62b3dbaca9e119a6e7&URL=http%3a%2f%2fwww.microsoft.com%2fdownloads%2fdetails.aspx%3fFamilyID%3de8ba3e56-d8fe-4a91-93cf-ed6985e3927b%26displaylang%3den

2. Create a file named reset.cmd in C:\Program Files\Windows Resource
Kits\Tools folder.

3. Edit the reset.cmd file with the following content.

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f

4. Enter into CMD prompt.

5. Enter the following commands one at a time and click Enter.

cd\
cd "C:\Program Files\Windows Resource Kits\Tools"
reset.cmd

6. After a few minutes by processing subinacl, please test the problem
again or get Some basic guidelines for a better computing performance and experience



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Wednesday, 1 October 2008

How to obtain the latest Windows XP service pack

Posted on 05:33 by Unknown
Windows XP Service Pack 3

Windows XP Service Pack 3 is a service pack that is cumulative back to the last currently-supported service pack. This means that Windows XP Service Pack 3 contains all the fixes that were included with Windows XP Service Pack 2 (SP2). If you have already Installed Microsoft Windows XP Service Pack 3 (SP3), you do not have to install Windows XP SP2.

Note You must have either Windows XP Service Pack 1 a or Windows XP Service Pack 2 installed in order to install windows XP Service Pack 3.

How to obtain

You can use Windows Update or the Microsoft Download Center to obtain Windows XP Service Pack 3 (SP3)

Check for updates on Windows Update

1.

Visit the following Microsoft Web site:

http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com) or get instant online microsoft support

2.

Click Express Install (Recommended).

3.

If your computer qualifies, Windows XP SP3 will be one of the updates that are automatically selected. Click Install.

4.

Review and accept the End User License Agreement (EULA).

Windows XP SP3 will be downloaded to your computer, and the Windows XP Service Pack 3 Setup Wizard will help you install it.

Obtain the latest Windows XP service pack from the Microsoft Download Center

If you have trouble obtaining the service pack from Windows Update, you can obtain the standalone update package from the Download Center.
The following file is available for download from the Microsoft Download Center:

Download the Windows XP Service Pack 3 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4)

Microsoft scanned this file for various types of computer viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

How to obtain Windows XP Service Pack 3 on a CD

To order Windows XP SP3 on a CD, visit one of the following Microsoft Web sites, as appropriate for your region:

Asia

https://om2.one.microsoft.com/opa/start.om?StoreID=D7A098F4-4034-4CCB-A785-9E890E6B4F5B&LocaleCode=en-us&NewTrans=1 (https://om2.one.microsoft.com/opa/start.om?StoreID=D7A098F4-4034-4CCB-A785-9E890E6B4F5B&LocaleCode=en-us&NewTrans=1)

Europe and Africa

https://om2.one.microsoft.com/opa/start.om?StoreID=7B7AA929-BD0A-487A-BC7E-DF7631FEE660&LocaleCode=en-us&NewTrans=1 (https://om2.one.microsoft.com/opa/start.om?StoreID=7B7AA929-BD0A-487A-BC7E-DF7631FEE660&LocaleCode=en-us&NewTrans=1)

North America

https://om2.one.microsoft.com/opa/start.om?StoreID=CE6E3AFC-6B25-4F99-8913-3E3453AD966D&LocaleCode=en-us&NewTrans=1 (https://om2.one.microsoft.com/opa/start.om?StoreID=CE6E3AFC-6B25-4F99-8913-3E3453AD966D&LocaleCode=en-us&NewTrans=1)

South America

https://om2.one.microsoft.com/opa/start.om?StoreID=2CE39C54-6B20-417F-B9C0-9F513FA18153&LocaleCode=en-us&NewTrans=1

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Wednesday, 24 September 2008

How to Connect to Another Computer Using Remote Access Software

Posted on 05:42 by Unknown

If you have Windows XP it has built in remote access software that helps you connect to a friends computer, by invitation, to help them by taking remote access control of their computer system. This means you could be in the USA and be helping your friend in Australia to find a solution to his or her computer problems. The technology to gain remote access to basically anyone's computer is available on most computer users start menu. I regularly give my friends computer support from the comfort of my own home.

What you need to use the Computer Help and Support tool to gain remote access

1. An broadband or
cable internet connection.
2. Windows Xp on both computers
3. An email address or be signed into Windows 4. Live messenger.

The easiest way to connect

It is very easy to connect two computers over the internet. One computer can take control and fix problems on the other computer. Following these steps to use the Help and
support software that is built in to Windows.

1. Sign in to Windows Live Messenger and have your friend do the same thing.
2. Go to the start menu and choose Help and Support (shown below) Just the computer user that wants to invite does this.
3. The Help and Support Center will appear.
4. Click on Invite a Friend to connect to your computer with Remote Assistance. Located under the Ask For Assistance menu.
5. Then press Invite someone to help you. The window below will appear.
6. Choose your friends name from the
Windows Messenger contact list.
7. Click on Invite this person.
8. This will allow your friend to see your desktop. If they want to control your they must press the Take control button and the other person must agree by pressing ok..

Check out the Screenshots for this article at How to connect to another computer. This is what I see when I am in control of my friends computer...I can go on the internet or read their emails etc..

Reasons to use Microsoft Windows Support

--Your problem is so minor, you do not want to bother an IT support person.

--You cannot afford an It technician, and your know a computer whiz..

--You have already rang software support or your internet service provider and they could not help

--You constantly need desktop
computer help and using remote access software is easy!!


Notes:

--If you close the Remote Assistance Window it will disconnect. And you will have to start your remote access again if you want to connect.

--Don't worry if it is a bit slow because that is normal. The speed of your remote access depends on your speed of both internet connections.

--You can also connect using an email address. The invitation is sent through email.

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Wednesday, 17 September 2008

Fix Windows XP Slow Startup Problem

Posted on 01:33 by Unknown

Are you running Windows XP and experiencing the slow startup problem? It’s very annoying waiting for your computer to boot or load programs. I used to be able to make a whole pot of coffee while my computer booted. Here’s a few things you can do to speed up the process. It helps to fix your Computer Problems. So many site available for troubleshoot your computer and provide Computer Help.

If you have an older computer that tests the memory every time you boot and goes through multiple startup screens there is a way to eliminate that. Restart your computer and enter the bios. Look for boot options and enable quick boot. This will enable you to skip all the unnecessary startup screens and other sequences.

Not all PCs have that option. Next you will want to look at your antivirus program. Going to the options menu and make sure it is not scanning every time you start your computer. If it is disable this option, this can really slow down your boot time.

You’ll also want to do a general cleaning up your hard drive. You can do that by selecting your hard drive and running the disk cleanup. You can also remove any old programs that you no longer use, the less software your PC has to load, the faster it will be. Next you will want to eliminate any startup programs that you do not absolutely need. The problem is Windows XP made this difficult. There really is no easy way to do it. You can download a third-party program like tweak UI. Or most registry repair programs will enable you to remove startup programs safely.

Next you will want to do a full virus scan and also a scan for spyware and ad aware. If you haven’t performed maintenance on your computer for a while you might be shocked at what it finds. All of the above suggestions may help, but in most cases, the biggest problem for slow boot is a corrupted or damaged Registry. You will need a good computer registry repair program to fix it.

Your computer’s registry contains all the files and settings that your software needs to reference every time it loads. Over time, from uninstalling and installing software your registry collects a lot of orphaned files. These need to be cleaned or repaired. Improper shutdowns, viruses, crashes, improper uninstall, or spyware will cause your registry to become corrupt or bloated over time.

When you boot your computer, the startup sequence refers to the registry to load software. It may be looking at a corrupted files and software that is no longer working or on your computer. In most cases this is the reason why Windows XP boots so slow. You should perform regular maintenance on your registry to keep it fully optimized. Doing so is like giving your computer or a tuneup. You will be amazed at the increased performance and speed of your computer. If nothing works then you can go for computer optimization services

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Wednesday, 30 July 2008

How to repair Windows Registry have Corrupted File

Posted on 21:27 by Unknown
If your system gives the following Error massage “Your XP/2000 system displays the following error message: Stop error c0000218. Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SOFTWARE” That means that the Software Registry Hive is corrupted. And you want to troubleshoot your computer errors and solve these problems. Below some instructions are provided for Computer Help as to repair your computer.
.
1. Boot your system with the Windows XP/2000 Install CD, let the system start the Setup. Once in the Setup, choose to run the Recovery Console. Now type the following commands pressing Enter after each line.

md tmp
copy C:\windows\system32\config\software C:\windows\tmp\software.bak
delete C:\windows\system32\config\software
copy C:\windows\repair\software C:\windows\system32\config\software

Try to boot the system.
1.1 Zip the corrupted registry file .bak
2. If you don't have an XP/2000 CD with the Recovery Console on it, you can try removing your hard drive and connecting it your friend's system or installing another Windows system in a different directory. Then you can access the \Windows\System32\Config folder. Copy the files System, Security, Sam, Software and Default to a safe location. Then go to the \Windows\Repair folder. Those five files are your orginal registry files created when XP/2000 was first installed. Copy the file (with the name as the corrupted one) from the \Computer Registry Repair folder and paste it into the \Config folder.

Try to boot your system.
2.1 Zip the corrupted registry file.
3. Upload this file to us. Please wait until the 'The uploaded file has been successfully accepted by Willing Software' note appears.

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Thursday, 24 July 2008

Upgrading to Windows XP

Posted on 02:19 by Unknown
I am going to discuss about Upgrading to XP is probably the simplest OS upgrade of all.
1. Insert the CD and Choose Install windows XP from the menu that appears.
2. The setup program detects that you already have an OS installed and presents you with a menu that says Upgrade Click Next to begin the upgrade.
3. Setup asks you to agree to the EULA, enter the product key, and download an updated version of the setup program (if necessary)
4. Setup copies several files over, reboots a couple of times, and continue like a standard Windows XP installation.
Once you have finished the installation, you must active it and also you must look at the error which occurs after Windows XP is already installed (like a standard Windows XP installation), but that’s about it. Windows XP setup makes most of the decisions about the upgrade for you so only a minimal amount of interaction is necessary. If you still face any problems in following the above mention step then go for remote microsoft help and support services.

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